Welcome to The Forest Studio! These Terms & Conditions (“Agreement”) govern your access to and use of our website https://theforeststudio.in (“Website”), including any purchases or interactions made through it. By accessing or using our Website, you agree to these legally binding Terms.
1. GENERAL TERMS
1.1 These Terms form a legally binding agreement between you (“User”, “Customer”, “You”) and The Forest Studio (“Company”, “We”, “Us”).
1.2 By using this Website, you acknowledge that you are of legal age (18 years and above) and capable of entering into contracts as per the Indian Contract Act, 1872.
1.3 If you do not agree to these Terms, please do not use our services.
2. INTELLECTUAL PROPERTY RIGHTS
2.1 All content on this Website, including text, graphics, logos, images, product designs, and software, is the property of The Forest Studio and is protected under Indian copyright and trademark laws.
2.2 Any unauthorized use, reproduction, or modification of our content is strictly prohibited.
2.3 You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal or business purposes, but not for commercial resale.
3. USER OBLIGATIONS
3.1 You agree to use our Website only for lawful purposes and shall not:
- Violate any local, state, or national laws, including IT laws of India.
- Copy, distribute, or misuse any content.
- Attempt to hack, manipulate, or disrupt the Website’s operations.
- Engage in fraudulent transactions or activities.
3.2 Violation of any provision may result in legal action and termination of access.
4. PRODUCTS & SERVICES
4.1 Our products (terrariums, moss frames, and related items) are handcrafted and may have slight variations in appearance, which is a natural characteristic.
4.2 We strive for accurate descriptions and images; however, minor differences shall not be grounds for disputes or refunds.
5. ORDERING, PAYMENTS & PRICING
5.1 All purchases on our Website are subject to availability and confirmation of payment.
5.2 We reserve the right to modify prices, discontinue products, or refuse service at our sole discretion.
5.3 Payments are processed through secure third-party payment gateways, and we do not store any financial data.
6. SHIPPING & DELIVERY
6.1 We offer shipping services across Mumbai and Pune.
6.2 Estimated delivery timelines will be provided via email or call. However, delays due to external factors (weather, logistics issues) are beyond our control.
6.3 Risk of damage or loss transfers to the customer upon delivery.
7. RETURN, REFUND & REPLACEMENT POLICY
7.1 Due to the nature of our products, returns and refunds are not allowed, except in cases of damage during transit. Please refer to our return, refund and replacement policy here – https://theforeststudio.in/return-refund-replacement-policy/
7.2 Any request for replacement must be raised within 24 hours of delivery with clear images as proof.
7.3 We reserve the right to accept or reject refund/replacement requests at our discretion.
8. LIMITATION OF LIABILITY
8.1 We are not liable for any indirect, incidental, or consequential damages arising from the use of our Website or products.
8.2 Our liability is limited to the value of the product purchased.
8.3 Under no circumstances shall The Forest Studio be responsible for losses arising from third-party misuse of data.
9. DATA PROTECTION & PRIVACY
9.1 We are committed to protecting your personal data.
9.2 Any personal information shared with us is kept confidential and used solely for processing transactions and customer support.
9.3 We do not share, sell, or misuse your data.
10. FORCE MAJEURE
10.1 We shall not be held responsible for delays or failures caused by unforeseen events such as natural disasters, strikes, or government restrictions.
11. GOVERNING LAW & JURISDICTION
11.1 These Terms shall be governed by and interpreted under Indian laws.
11.2 Any disputes arising shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra.
12. CHANGES TO TERMS & CONDITIONS
12.1 We reserve the right to update or modify these Terms at any time. Continued use of the Website constitutes acceptance of revised Terms.
12.2 Users will be notified of major updates through email or Website announcements.
13. CONTACT INFORMATION
For any queries regarding these Terms, you may contact us at: 📧 Email: contact@theforeststudio.in
By using this Website, you acknowledge and agree to these Terms & Conditions.